If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi everyone, my tracking has been on this page for a couple days now. With that progress being on dispatched, but blank next to dispatch date. Also no word from DPD. Is this normal?Thanks
Hi I placed an order with EE for a mobile phone ive been given an order number beginning with xko but the email header says please call to discuss what does this mean? Ive paid the £30 upfront and was wondering if anyone else has had this thanks
Hi I bought an iPhone 16 plus on the ee website today ...... and although the process went right thru to the end and even took my £30 upfront cost, I have no confirmation email at all with no reference number, which means I can't track k the phone o...
Hi there , I ordered an iPhone 16 and sim 3 days ago and I haven’t got an email saying it’s been dispatched and I can’t track the parcel, I can’t ring Ee because I haven’t got the SIM card hence why I bought a new one PLEASE HELP!!!
I phoned up and ordered an IPad on Thursday 16/04,but I’ve not had any sort of confirmation. No email or text message regarding delivery. I know it’s a bank holiday weekend but I thought I would’ve heard something back. I have a record of all the doc...
I applied for a phone, I paid for it, my money is gone, but I don't have a confirmation email that my order will arrive.
My daughter ordered a new phone from EE early this week ,shipped via DPD it didn’t arrive on the first day it was supposed to and then arrived 4 hours past the quoted delivery but this was not the worst of it..my daughter opened the package and insid...
Hi, I am trying to purchase a SIM free iPhone from the ee website but whenever I try to add the item I get an error message which says I am unable to add the item to my basket, and I should try again later. I have tried again several times using diff...
I ordered the iPhone 16 pro max and I received a receipt but I haven’t gotten a order number that I can use to track my order. I ordered around 5am on the 18th of April. I know it’s only been a day but I just wanted to check what was going on since ...
I upgraded to a pixel 9a on 15th April, and a Fitbit was included in the deal.I have received my upgraded phone but nothing to say how to claim the Fitbit? I only purchased it then because of the free Fitbit I could claim by doing the upgrade.Nothing...
