If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have been checking regularly for updates since I ordered on the 20th. The middle previously said “dispatch expected in 24 hours” it’s now changed to the above. Can someone assist will I be receiving my order soon?
Just a short email to see if there has been any updated on my upgrade Order number: **** Order date: 13 Sep 2024 Thanks [Mod edit: order number removed as it contained personal information]
i ordered two contract phones a 15 pro and the 16 i’ve tried cancelling the 15 pro but i can’t seem to do so. i try to track the tracking number and it says oops tracking timed out what does that mean.
Hi from EE. An error occurred with the order you placed online. Sorry about that. Please call us on 0800 956 3045 today so that we can fix the problem and get your new device on its way to you I tried calling no one is answering been on line for 45m...
I received an email saying that the order had been created successfully, but then an hour later I received a text message saying that the order had been cancelled. However, I did not receive any email about the cancelled order in my mailbox. I would ...
Hello, I placed the order yesterday, and they told me it would arrive today. I received the email with the order number, but until now when I track the order there is no update. Does anyone have any ideas?
Hi, My phone order was dispatched on 19 Sep and is with the courier but still not delivered. what is the expected delivery date? thanks
So I ordered a sim only last night as I’m joining as a new customer I entered all details then got message saying we need some more details we will call you in 48 hours. But received a email as well saying successful order and will update when dispat...
Hi i didn’t have access to my email. And when i try to call ee no one attend and just a voice mail (due to new phone launched our specialist are busy) so can you tell me my dpd tracking id i just have ee order no [Mod edit - order number removed] p...
