Z Fold 6 pre-order with free Galaxy Buds3 Pro Silver

[gazzabjazza]

Hi,

I upgraded my phone yesterday and upgraded to the Z Fold 6 with the offer of a free pair of Galaxy Buds3 Pro.

The website says the Buds will be delivered to me 15-30 days after the order has been placed, but the lady I did the upgrade with yesterday said I would have to claim them with Samsung?

There is no mention of the Buds3 Pro on the order email/invoice that was sent to me either.

Can someone please clarify how these will be claimed or if they will be sent out by EE as the website says?

Thanks!

[Duongmichal]

Well I just tried cancel my contract and they wanted cancellation fees because my contract 14 days cooling-off period  has been end. Which make sense we were waiting for our buds 🤔 so in the end promotion was only trick how to make new contract deals we can get our buds this month or next year  or in next years or maybe never they don't care at all.

[Lewitayla12-]

Update, just got a text to say mine are now processed and will be dispatched imminently.

[Maz77]

Me too! Fingers crossed!

[Curtis27895]

I've had no interaction about the buds since 1st august which i got a message to say

Thanks for pre-ordering your new Samsung Galaxy Z Fold6, which comes with a pair of Galaxy Bud3 Pro included at no extra cost.

We're sorry but there is currently a manufacturer delay on the shipment of your Galaxy Bud3 Pro - but rest assured we're doing everything we can to get them out to you.

Your Buds will be delivered directly to your EE billing address, and we'll be in touch when they're on the way. Please accept our apologies for any inconvenience caused.

[killyouridols08]

Ooh, interesting...

[Tempo_B]

Do you remember what date you preordered, please? July 11 here.

[Curtis27895]

I pre ordered straight after the unpacked event finished 

[Trigger94]

I received this text from EE today, fingers crossed they actually send it! 

"Hi from EE. Your Samsung Buds3 Pro Silve is now being processed and will be delivered to your account address. You'll receive an SMS from the courier when it's on its way. Enjoy!"

[Tempo_B]

Thanks! Fingers crossed 🤞🏻 

[Curtis27895]

So i got this text at 12:20pm today saying

Hi from EE. Your Samsung Buds3 Pro Silve is now being processed and will be delivered to your account address. You'll receive an SMS from the courier when it's on its way. Enjoy