XKO

[Jacko1987]

I placed an order online and had an email saying...... Successful EE order reference: XKO********* 

when i I try and track my order it won’t let me and I’ve had no other emails except the first email....

Any ideas what this means? 

[Leanne_T]

Morning @Jacko1987

Thanks for coming to the community.

When did you place the order?

Also, which device did you order?

If you could let me know the size and colour 🙂

Leanne.

[Szymon3]

Hello again, i have this same problem

[Leanne_T]

Hi @Szymon3

Thanks for coming to the community. 

When did you place the order? 

What device did you order? could you let me know the model size and colour? 

Thanks 🙂

Leanne.

[Brandon241]

Hi I have same problem 

[Jon_K]

Hi @Brandon241.

I've responded to your private message.

Jon

[CrouchEnder2022]

I’ve got EXACTLY the same issue

[chg1282002]

I ordered online on 13th , iPhone 14 pro max 128GB silver and I got XKO , when I track my order munger it just said “ sorry , we cannot show your detail right now “ 

[Brandon241]

I got the same with my Order I’m currently waiting on call to get soon to 

[Maximc9]

I got the same problem.

Ordered an Unlimited Sim 24 months Plan on 14/01/2024 can't track the order.

Also today i got a message from number 249 asking for feedback about the delivery. But i have not received the delivery yet and haven't got any update. 

Please help.