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Wrong house number on new phone order

biohazardrew
Visitor

Hi, due to get an upgrade delivered this week and upon completion of the order realised my address was accurate other than the house number that i messed up on... silly move i know but i moved house recently.

There doesn't seem to be any way of amending this and now that DPD have the order I'm worried they won't give me the phone even though i'm literally on the other side of the road. Will speaking to the driver and confirming my 4 digit code and ID be a viable option??

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @biohazardrew 

Thanks for coming here. 

Are you able to try and amend the delivery details using the DPD app or tracking details they have provided? 

Leanne.