Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

[Ritu_D]

Hi @Service-1 

Thanks for reaching out to us on the community. 

How did you place your order? 

Did you receive any confirmation email? 

Thanks 

Ritu 

[Gates91]

I’m having the same issue , I received a confirmation email and then 2 minutes later I got an email saying that it’s been cancelled, is there an issue with raybans at the moment?

[Michael_D]

Hi @Gates91 

Thanks for coming to the community.

Was it the Ray-Ban Meta Skylar sunglasses that you'd ordered?

Were they being purchased outright or on paid monthly on Add to Plan on a mobile contract?

Michael

[Ali1245]

Please cancelled my order

[Linzi_H]

Hi @Ali1245 

Welcome to the Community. 

We aren't able to cancel orders here, so you'll need to get in touch with our team directly to do so.

Were you adding these to a Pay Monthly mobile contract, or did you make the purchase outright?

Linzi