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Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Service-1
Visitor
 
3 REPLIES 3
Ritu_D
EE Community Support Team

Hi @Service-1 

Thanks for reaching out to us on the community. 

How did you place your order? 

Did you receive any confirmation email? 

Thanks 

Ritu 

I’m having the same issue , I received a confirmation email and then 2 minutes later I got an email saying that it’s been cancelled, is there an issue with raybans at the moment?

Michael_D
EE Community Support Team

Hi @Gates91 

Thanks for coming to the community.

Was it the Ray-Ban Meta Skylar sunglasses that you'd ordered?

Were they being purchased outright or on paid monthly on Add to Plan on a mobile contract?

Michael