Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

[Ritu_D]

Hi @Service-1 

Thanks for reaching out to us on the community. 

How did you place your order? 

Did you receive any confirmation email? 

Thanks 

Ritu 

[Gates91]

I’m having the same issue , I received a confirmation email and then 2 minutes later I got an email saying that it’s been cancelled, is there an issue with raybans at the moment?

[Michael_D]

Hi @Gates91 

Thanks for coming to the community.

Was it the Ray-Ban Meta Skylar sunglasses that you'd ordered?

Were they being purchased outright or on paid monthly on Add to Plan on a mobile contract?

Michael