Why is it so difficult to take out a contract? I have to register then join foru

Ge31 · ‎03-11-2022

Why is it so difficult to just take out a contract? You have to register then link a mobile, I’m not with EE so I can’t, so then you have to link broadband, again not with EE do I can’t, then join EE community which I’ve done but still won’t let me shop. I hate it here.

XRaySpeX · ‎03-11-2022

You've done it in the wrong order. To buy a contract phone or SIM you don't start off by registering to MyEE until you've bought something. Then you can register it to EE.

Now you have registered, logout of your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎03-11-2022

You've done it in the wrong order. To buy a contract phone or SIM you don't start off by registering to MyEE until you've bought something. Then you can register it to EE.

Now you have registered, logout of your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP