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Where is my iPhone 17 pro max order

figulek33
Investigator
Investigator

I wait and wait for my iPhone 17 pro max over 3 weeks 

17 REPLIES 17

From 18th November no one here,I am single and I go to hospital 

what to do??

Michael_D
EE Community Support Team

@figulek33 If the delivery hasn't arrived by then, there would be some options available on the notifications from DPD to see if that works for you.

If they don't, and the delivery fails, the phone would be returned back to us by DPD and the order cancelled.

If you've still not heard anything in the days before you go to hospital it is worth giving our customer service guides a call to discuss all of your options.

Michael

Ok If not delivered by 17 November I will call 150

Michael_D
EE Community Support Team

I hope you hear something before then @figulek33, and that everything goes well in hospital.

Michael

Thanks for your time today

Kadey1
Explorer

I'm looking for guidance on when my iPhone 17 pro max would be dispatched I ordered it on the 30th of December and at the time I ordered it I was told it would be dispatched within 1-2 days but on the app it isn't even awaiting dispatch 

Katie_B
EE Community Support Team

Hello @Kadey1

Thanks for ordering with us. 

Please could you confirm what memory size you went for?

Katie

It was the iPhone 17 Pro Max 256GB Silver