When will my phone arrive
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04-01-2025 07:18 PM - edited 04-01-2025 07:22 PM
I placed an order for a monthly contract for the phone below. The order is still stuck on will be dispatched in 24 hours.. does anyone know how long it takes for it to get dispatched? It was meant to take within 1 day?
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04-01-2025 07:28 PM
Hi @ATM-80Y
I suggest downloading the DPD app. You'll need a code to give to the driver.
If you're lucky tomorrow ( depending on location) or monday but you will receive a text from DPD.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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04-01-2025 08:08 PM
Thank you for helping me out i appreciate it and that’s fine
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04-01-2025 09:06 PM
I’m exactly the same, placed an order for a 16pro Max on Monday!! Been 6 days, and I can’t even track mine as it says I’ve timed out
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04-01-2025 09:25 PM
@LukeHart97 Is that with a tracking number you received or with an order number that starts with KXO or XKN ? you’ll not tracking anything with a order number as nothing has been allocated to you and once that happens you’ll get a tracking number.
