@Javidrooshan That depends on who ordered the same model type as you before you and are still waiting for there device. Just because you made an order it doesn’t mean you’ll get it on release day or just after. EE will only received a set number of devices so unfortunately not all customers who ordered will get it straight the way. You’ll have to be patient and wait.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
