21-12-2022 08:49 AM
Hi - I upgraded my device on contract (previously had Galaxy Watch 3) on Monday 19th December to Galaxy Watch 5 Pro. Had order confirmation on email immediately with a note to say that it would normally be despatched within one working day. I haven't heard anything since. I appreciate it's only been an extra day, but just wondering how long these orders are currently taking to go out - and whether it's likely to arrive in time for Christmas 🙂
Thanks for any advice.
21-12-2022 09:26 AM
Update - the watch just arrived via DPD - so it WAS depatched within one working day and came the next day as expected. However, there was no notification the day before from DPD and nothing on the day. And I was never able to track the order online as I just said 'information not available'.
So if anyone is in the same boat, hang tight, your order may well be coming as expected - you just might not get any notifications, so keep an eye out for DPD.