Asus Chromebook pixel10 pro

[dannunes]

Very misleading promotion and disappointed with EE to be running such thing.

Got told if we upgraded our 2 phones we could claim 2 free Chromebooks but at no point did we get told there was a limited amount. Waited the 14 days but then wouldn't let me claim saying the time wasn't up, next day try and claim only to be told promotion has closed due to all the Chromebooks being rewarded.

This feels like I have been mis-sold a phone as I probably wouldn't of upgraded to a Google as I normally have Samsung phones and claimed many free items with Samsung with no issues.

I feel like this promotion is to get you to buy a Google phone with the promise of a free Chromebook.

Extremely disappointed especially as I have 4 phones with EE and just moved my broadband over to them.

[dannunes]

Same, I upgraded 2 phones and got told would recieve the chromebook and buds only to be told today the promotion has been closed. At no point did they say there was a limit. I feel like I have been mis-sold a phone as I wouldn't of upgraded to this phone if it werent for the promotion. I will be looking to take this matter further.

[Chris_B]

@dannunes  Free gifts are always while stocks last.    And as the promotion was from google not EE EE isn’t responsible.   You can take this where ever you like it’s a limited time promotion while stocks last.    Not reading the T&Cs of any promotion is down to you.    You haven’t been mis sold anything you got the phone you wanted as that was what was sold to you.  A free gift isn’t an item sold to you.