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Smart Hub Pro Stinks

Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...

Resolved! Loss of access to BT email accounts

Bt contract was soon to expire.Had a call about changing to 24month EE broadband and telephone account.Changeove went without hitch. 1/2 the price of BT.The Norton protection is an 'extra' with EE at £5 a month. Norton are offering 2 year deal which ...

David_TOF by • Investigator
  • 584 Views
  • 9 replies
  • 1 Helpful

Resolved! How can I speak to someone from EE

I need to speak to a human being. EE seem to have made this impossible. I have followed the links and the texts and etc and there is no option to speak to customer services. This is ridiculous.

Diccon by • Visitor
  • 21634 Views
  • 16 replies
  • 21 Helpful

Resolved! My number has been spoofed

I have had quite a few calls from people saying they had a missed call from me but I never called them. Apparently this is a symptom of spoofing, so my number is being used by scammers to call people to con them. What can I do about this please? 

Now TV still active after cancelling EE TV

Hello, I have a similar issue to this post https://community.ee.co.uk/t5/TV/Now-TV-EE-TV/td-p/1338594Essentially placed an order for EE TV in the middle of last year and activated Now, however, I then needed to cancel the order but the Now subscripti...

Ending contract

I have cancelled my contract & been given a total cost please can you break this downhow much do I owe for the handset?***** ****** [Mod Edit: Removed mobile number from public post]

Absolute joke of a service

So my phone had broken so I ordered a new device. Explicitly made it clear that I would not be able to access any messages or anything sent to the number registered with my EE account because it's broken. When actually trying to order the phone, I wa...

I cannot send text messages to my EU contacts

Hello, I cannot send text messages to my EU contacts. It says 'not delivered' - message send failure. I can call / text /send/ receive calls and texts to UK & call EU numbers. I am at home and also tried I-message. No issue with wifi. Thanks for supp...

Ketsia7 by • Explorer
  • 31 Views
  • 2 replies
  • 0 Helpful
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