22-09-2022 04:53 PM
Placed an order for Samsung 22 ultra on Sunday 18th and have had no update as to where it is. Tried to call twice and had the phone cut off. Can someone track my order? When I type my tracking number in it cannot locate the order.
22-09-2022 05:54 PM
Hi @Sprest
Welcome to the community.
Which colour and memory size did you choose? I'll check our stock levels for you
Chris
22-09-2022 05:56 PM
Hi Chris
It was Phantom Green. 256 memory.
Thanks
Shannon
22-09-2022 06:00 PM
Thanks, @Sprest. As far as I can see, they're in stock.
I would recommend calling again to check the order, you should be able to get through now.
Chris
22-09-2022 08:52 PM
Hi Chris
I'm still having no luck in getting through. Is there anything else I can do? I am getting really frustrated trying to contact somebody?
Thanks
Shannon
23-09-2022 09:01 AM
You could try the live chat on the contact us help page or pop into your nearest EE store @Sprest.
Chris