Upgrade phone samsung s22 ultra
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
22-09-2022 04:53 PM
Placed an order for Samsung 22 ultra on Sunday 18th and have had no update as to where it is. Tried to call twice and had the phone cut off. Can someone track my order? When I type my tracking number in it cannot locate the order.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
22-09-2022 05:54 PM
Hi @Sprest
Welcome to the community.
Which colour and memory size did you choose? I'll check our stock levels for you
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
22-09-2022 05:56 PM
Hi Chris
It was Phantom Green. 256 memory.
Thanks
Shannon
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
22-09-2022 06:00 PM
Thanks, @Sprest. As far as I can see, they're in stock.
I would recommend calling again to check the order, you should be able to get through now.
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
22-09-2022 08:52 PM
Hi Chris
I'm still having no luck in getting through. Is there anything else I can do? I am getting really frustrated trying to contact somebody?
Thanks
Shannon
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2022 09:01 AM
You could try the live chat on the contact us help page or pop into your nearest EE store @Sprest.
Chris

- How do i claim the free samsung tablet with my upgrade? in Offers & Add-ons
- Asking about specification galaxy book4 ultra in Offers & Add-ons
- Linked but not recieving £20 discount -ee one in Contracts & Billing
- Free Samsung watch offer with upgrade in Offers & Add-ons
- Upgrade anytime with a broken screen and insurance in Contracts & Billing