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Upgrade from sim only

yelsel86
Visitor

‎16-12-2022 06:49 PM

Hi I upgraded from sim only to a Samsung s22 ultra phantom white on the 4th December 22 but apart from the confirmation email I have heard nothing apart from they will send an email or a text from DPD with a delivery date. I don't know if they had no stock but surely a quick email to explain would have been good?

 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎16-12-2022 08:58 PM

@yelsel86  As it says on the website the 128Gb version has a usually dispatched in 14 days and the 256Gb version says usually dispatched in 1 day.   It’s only 12 days since the 4th

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.