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Upgrade / Swap

antwalsh
Visitor

So i had an upgrade which was cancelled which i'm completely fine with but since then i keep getting messages sayin if i don't send my phone i'm using now they're gonna charge me £275 ... and i just confused 

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @antwalsh ,

Welcome to the community,

Have you spoken to EE about this, as that would be the best place to sort this out, as this is not customer service and there is no account access here?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.