Community Activity

Ee blocking WiFi calling

So I usually use WiFi calling because of poor signal at home however recently the phone has been cut off because of a dispute that ee still need to respond about and since then whenever I make a call with WiFi calling it just diverts to the ee paymen...

Router

Hi I'm trying to change my frequency to 2.4 as it's at 5 but I need the lower one to connect to my daughters Tonie box please can you help 

Gypsy11 by Visitor
  • 17 Views
  • 1 replies
  • 1 Helpful

XKO order number

I've been given an order number that starts with xko. Does this mean it's been accepted? As I've had money leave my account? Also how long does it take for the tracking information to update as it was ordered this morning but it's just stating they c...

Bought new iPhone 16plus on website

Hi I bought an iPhone 16 plus on the ee website today ...... and although the process went right thru to the end and even took my £30 upfront cost, I have no confirmation email at all with no reference  number, which means I can't track k the phone o...

Tiacat25 by Explorer
  • 12 Views
  • 1 replies
  • 0 Helpful

Netflix Activation

Hey, i selected the Netflix Add on as this is what I had before. I’ve just gone to use my Netflix it’s now saying I need to pay for it? And that my number isn’t linked to an account ? If I go to the ee.co.uk/netflix to activate it, it says it’s alrea...

Blocked caller still leaving voicemails

A 020 number has been calling me and leaving voicemails, I blocked the number however they are still able to leave voicemails. I’ve sent a text to say they have the wrong number but it’s possible this isn’t a mobile user. Please help

Skelton by Investigator
  • 4728 Views
  • 12 replies
  • 1 Helpful

Travelling to Australia

Hi. I'm going to be visiting family in Australia for three months. What is the best/cheapest way to use my mobile while I'm there.  I'll mainly be using it to make calls within Australia and WhatsApp to UK.

Merry9 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Switching from bt to ee, cancellation fee help!?

Hi all, I've been a bt customer for years and currently paying nearly £50 for just 55mb internet... no other services. On my account it offered me a switch over to ee broadband for 900mb internet for the same price, obviously I took up the offer it s...

high bills

hy everyone i am out of country from last month and i am getting high bills since i am out of country can anybody tell me what’s happening?   

madhuri28 by Valued Contributor
  • 585 Views
  • 15 replies
  • 4 Helpful

Content lock

Checked my content lock with the text service and said reply with YES to activate full lock i replied NO and it activated it anyway now can't undo it without calling and the offices are closed like **bleep** I have a contract so know I'm over 18 so w...

Addy88 by Explorer
  • 10 Views
  • 1 replies
  • 0 Helpful