Community Activity

Can’t make calls or receive calls on digital voice

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to us...

Andrea02 by Explorer
  • 30 Views
  • 4 replies
  • 0 Helpful

brand new 5g mobile hub and I'm struggling with power

Hi all, sorry for what is probably a stupid question. I have a new hub today and followed the steps up to plugging in the USB from my laptop to the hub. The Green power light is on and solid green when plugged in and the lights on top are flashing gr...

Google One Premium AI

I’m interested in full works, is Google One Premium AI worth, which AI model do you use?

Rky by Prodigious Contributor
  • 18 Views
  • 2 replies
  • 0 Helpful

Contract Cancellation charge

I recently cancelled my contract via live chat and I asked if I would be charged the person said no however on my account it says I will be charged £74 for a plan I have not used and for a sim I have not received 

Poor speeds via extender

I'm on Full Fibre Giabit* with Smart Hub Plus and extender. The EE app says the main hub is getting 927mbps/108 mbps, however when stand close to the main hub my iPhone only shows sub 600mbps, and when connected with ethernet cable to macbook get bes...

Feeling scammed…

Hi everyone, I recently popped in a store to get paid off my left over contract. The guy instead tried to keep me in EE by giving a very good offer.  I didn’t have to pay the 6 months of my phone but I had to restart a new contract with new iPhone an...