Tracking number don’t work

[Deankb1983]

This is the third time I have ordered on-line and yet again EE tracking number doesn’t work. 
no information given for DPD tracking either

[James_B]

Hi @Deankb1983,

Welcome to the EE Community. 🙂

When did you place your order?

Which phone/device?

James

[Deankb1983]

My order this time is a 15 pro max. Ordered last Saturday and had no updates other than my xko order to confirm that I’ve ordered

[Deankb1983]

It’s the xko number that never works and I never get updates to my mobile number either

[James_B]

Hi @Deankb1983,

Pre-orders for the iPhone 15 are being dispatched on a first come, first serve basis as stock arrives from our supplier.

You'll receive a notification from DPD as soon as your delivery slot is confirmed.

Thanks

James

[FN26]

Where does it say first come, first served? The issue is people have ordered and been told 'delivered on launch day' which is today (22nd) but no clarification. 

[Deankb1983]

I don’t mind that it’s not here it p’s me off that every time I order thought the online it gives you a order number that won’t give you any information and they say DPD will be in touch. I am registered with DPD and never get any notifications when it comes to EE. Just a card though the door to which I have to pay a redelivery or travel 30 mile each way to pick up the item.