Track order isn’t working

[KevinMurphy81]

I have tried to use the help service and the tracking system keeps failing and I have received any updates on my order 

[Ritu_D]

Hi @KevinMurphy81 

Thanks for reaching out over the community. 

I am sorry you have been unable to track your order, i'd like to help you out with this. 

What was it you have ordered? 

Did you receive a confirmation email? 

Thanks 

Ritu 

[KevinMurphy81]

It was my phone upgrade as my contacts up at the end of the month
Your’s Sincerely Kevin Murphy

[Ritu_D]

Thanks for getting back to me @KevinMurphy81 

Did you receive a confirmation email with a tracking number on? 

What make and model phone did you order? I can check on the stock levels and expected delivery times. 

If the online tracking is not working I would suggest you Contact Us to check on the status of your order.

Ritu