02-06-2025 12:28 PM
Hi guys,
I am in Northern Ireland and pre-ordered a switch in early April. I have received confirmation and the courier is saying DPD, delivery estimate is 5th June etc.
My query is simply regarding NI delivery, which is always slower. I do not have much confidence in this making it for June 5th as I have no email saying it is being processed or dispatched etc. Am I likely to receive on time or is there precedent for later delivery than launch day?
I am not an EE pay monthly customer and do not particularly want to go through a call customer service as these are always awful so please don't just suggest this.
Thanks
02-06-2025 12:33 PM
If you bought outright from the EE Store (store.ee.co.uk), the contact details to query your order are here: https://store.ee.co.uk/help/policies/contact-us
The EE Store site does not provide a telephone contact method, only email.