Sim

SophieBonsall1 · ‎27-01-2024

Hey I ordered a new sim but haven’t received any notification of postage and when I try to track it it’s not coming up? Thanks

XRaySpeX · ‎27-01-2024

SIMs are delivered by 2nd. Class Royal Mail for which there is no tracking.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

SophieBonsall1 · ‎27-01-2024

Heya,

Do you know how long they take to come as it was ordered weeks ago

XRaySpeX · ‎27-01-2024

Standard 2nd class. 2-3 days.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎27-01-2024

Hi @SophieBonsall1

Thanks for coming here 🙂

If this was ordered weeks ago and not arrived we would need to get this looked into for you, please call us on 0800 956 6000 and the team will be happy to help.

Leanne.