Scammed?? What’s going on :(

[Leash101]

Hi

Ordered a phone + contract, money taken / approved in the app then didn’t move onto the next page. 
I have no idea if the order is processed? I’m using a friends& family discount code also & don’t want to do it again and risk having two Contracts!? What’s happened please get in touch 

[Leash101]

Hi

I have done the same this afternoon money taken but no confirmation?!

order placed online

thanks

elyshia

[Leash101]

It’s also the iPhone 14pro I purchased 

[Leanne_T]

Hi @Leash101

Thanks for coming here. 

Is this an upgrade or new contract?

Have you checked your junk/spam folders for the email confirmation for the order? 

Thanks 🙂

Leanne.

[Leash101]

Hello

Yes checked spam/ junk no joy, it’s a new contract - iPhone 14pro 512gb

Thanks
Elyshia

[Leanne_T]

Thanks @Leash101

In this case please call us on 0800 956 6000 and the team will get the order looked into for you to make sure this has been processed. 

Leanne.