Samsung tv

[Vickimc]

I’ve placed a order for a new Samsung tv & straight away got a email saying my order is on its way but that was 2 days ago I haven’t heard anything back so I wanted to know does anyone have any experience with delivery or even if my order has been approved 

[Vickimc · Accepted solution]

I’m in same situation did your tv end up getting delivered?

[James_B]

Hi @Vickimc,

Welcome to the EE Community. 🙂

Which model did you order?

James

[Vickimc]

Samsung Neo QN90C 50' TV Bundle | Silve

[James_B]

Hi @Vickimc,

Sorry, it looks like that model is currently out of stock.

Please get in touch on 150 to discuss your options.

Thanks

James

[Vickimc]

It’s in stock online do you get a email saying your order been if your order been delayed or rejected 

[James_B]

Hi @Vickimc,

Yes, I'd expect you to receive an email if your order wasn't successful.

Our Customer Care Team will be happy to check the status of your order if you get in touch.

James

[ProfessorWoland]

I ordered the DU8000 and was told when I chased that the order didn't go through, despite me having an email confirming it, and they tried to charge me £180 more!!!!!!!!! I'm waiting to hear about a complaint I've just lodged.