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Samsung s26 ultra

Thorpey26
Explorer

Did anyone else get charged for the pre order of the samsung s26 ultra and never recieved a confirmation email of the purchase

1 SOLUTION

Accepted Solutions
Chris_S
EE Community Support Team

Hi @Thorpey26 

It's great news that you've pre-ordered the Samsung S26 Ultra, It looks like an amazing phone.

Great advice from @Chris_B.

If it's not in your email's spam folder, I'd recommend giving us a call so a guide can look into your order.

Chris S

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Thorpey26  have you checked your spam folder ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_S
EE Community Support Team

Hi @Thorpey26 

It's great news that you've pre-ordered the Samsung S26 Ultra, It looks like an amazing phone.

Great advice from @Chris_B.

If it's not in your email's spam folder, I'd recommend giving us a call so a guide can look into your order.

Chris S