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Samsung s23 ultra

Liamb1809
Investigator
Investigator

‎21-02-2023 05:33 PM

Hi I ordered my phone on the third of February and I still haven’t heard back from anyone or anything just wondering if anyone could help me 

5 REPLIES 5
Leanne_T
EE Community Support Team

‎22-02-2023 07:55 AM

Hi @Liamb1809 

Welcome to the community. 

Which model size and colour have you ordered? 

Did you upgrade or is this a new contract? 

How did you place the order? 

Leanne. 

0 Helpful
Liamb1809
Investigator
Investigator
In response to Leanne_T

‎22-02-2023 09:33 AM

Cream and 512G
0 Helpful
Leanne_T
EE Community Support Team
In response to Leanne_T

‎22-02-2023 09:38 AM

Thanks @Liamb1809 

Did you upgrade or is this a new contract? 

How did you place the order? 

Leanne. 

0 Helpful
Liamb1809
Investigator
Investigator
In response to Leanne_T

‎22-02-2023 07:03 PM

I added the phone to my existing contract 

and I placed it through the ee app 

0 Helpful
Leanne_T
EE Community Support Team
In response to Liamb1809

‎23-02-2023 07:52 AM

Thanks @Liamb1809 

In this case, please give us a call on 150 and the team can check the order for you as this phone is showing in stock. 

Leanne 🙂

0 Helpful