Samsung ear buds with samsung z flip 6

[Kdsalt]

Hi can anyone help I've had the new samsung z flip 6 which says comes with the samsung ear buds how do you claim them?.

Many thanks 

[James_B · Accepted solution]

Hi @Kdsalt,

They'll be dispatched automatically 15-30 days after you received your phone.

Hope this helps. 🙂

James

[killyouridols08]

Hi @James_B 

Is this still the case, what with the Samsung Recall/Delayed release?

[James_B]

Hi @killyouridols08,

I'm not aware of any changes to the delivery timescales.

James

[Kdsalt]

Thank you 

[Kdsalt]

It's not been delayed for me I've got the new z flip 6 was delivered yesterday for me

[killyouridols08]

Hi @Kdsalt 

I was referring to the Buds, not the flip. There seems to he a few issues and samsung themselves are now not delivering direct in the UK until the 23rd August.

https://www.soundguys.com/galaxy-buds-3-pro-shipments-suspended-120099/

[BDotG_]

Has anyone had any updates regarding the earbuds. Haven't heard anything, rang EE for an update and the advisor said she can't even see the promo on her system. Apparently there wasn't a promo for free earbuds with Flip/Fold 6 they are saying.

[killyouridols08]

Most, if not all, eligible for the deal would have received a text week before last explaining the Buds have been delayed.  The deal IS legit, WAS available but was time limited (must have pre ordered by 21st July)

[BDotG_]

Yeah i explained that, I pre ordered mine on the 12th July, EE sales team on the phone confirmed I would be getting them, haven't received any text about a delay though.