Samsung 25

[Millerlouise75]

Hi wondering if anyone can tell me how long I will have to wait on my order it's been over a week and still awaiting delivery xx

[Aimeeander24]

EE have told me depending on model, storage etc it could be upto 3 weeks before dispatch depending on stock.

[Michael_D]

Hi @Millerlouise75 

Welcome to the community.

I know you'll be keen to get your hands on your new Samsung S25.

Which model, including colour and storage size did you order?

What date did you place the order?

Michael

[Millerlouise75]

Samsung 25 navy and I ordered it over the phone 2nd Feb xx

[Michael_D]

Which storage size was it? @Millerlouise75

Michael

[Millerlouise75]

256gb

[Michael_D · Accepted solution]

Thanks @Millerlouise75. The expected despatch time for the Samsung S25 Navy 256GB was within 7 days when your order was placed. 

Did you order online, over the phone or in one of our stores?

Michael

[Millerlouise75]

Over the phone I'm going to phone ee today xx

[Michael_D]

I think that would be best @Millerlouise75. They'll be able to make sure the order has gone through as expected and see what is happening for you.

Please keep me posted with what they say.

Michael