SIM order

[WaliBD]

I have ordered for a sim on 11/2/2023. 

Still there is no email / sms for delivery. What can be done?

regards,

Wali

[Baloo_uk]

Hi,

If you ordered a sim, you will not get an sms for delivery as sim cards are posted through royal mail.
Only phone orders will get a sms / email as they are sent through DPD.

[WaliBD]

Thank you for your reply. Are you an agent / employee of EE?
regards

wali

[Baloo_uk]

Happy to help,

I am not an EE employee, just a regular customer. But I had the same query a while back and EE told me this.

[WaliBD]

Then had you got any tracking number from EE for Royal Mail tracking system?

[Baloo_uk · Accepted solution]

No, as they sent them out regular post.
Without any tracking attached, if you want to know for certain if it has been sent out I suggest you call EE or pop in to an EE store.

[WaliBD]

Thank you very much for your kind assistance ...