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SIM card not received after 5 working days

Jarellquansahlf
Visitor

‎10-01-2025 11:38 AM

How can I contact someone to see whether the sim has been posted out. I have waited 5 days and am porting my number.  There are no options to track this when I phone customer services and I need the number asap

0 Helpful
1 REPLY 1
Minkey1
Star Contributor
Star Contributor

‎10-01-2025 01:38 PM

@Jarellquansahlf 

Is normal mail getting through? We’ve had no standard mail since Saturday.

Ring CS. This is a community user forum and no one here can access your account to check. 

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Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K