Regarding my order

Kevinmaniyar · ‎06-12-2025

Hii

I ordered iphone 17pro max (blue colour) on 30th november but i haven't received it. Please give me an update on that as soon as possible. My order reference num,ber is xko**********

Thanks

[Mod edit: Please do not post personal information like order numbers on the public board. Thanks!]

XRaySpeX · ‎06-12-2025

This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Katie_B · ‎06-12-2025

Hi @Kevinmaniyar.

For a specific order update please follow the advice from @XRaySpeX.

Here on the community I can check the delivery timescale at the time you placed your order.

If you would like me to check this please can you provide the memory size you ordered?

Katie

Kevinmaniyar · ‎06-12-2025

Yes

I ordered iphone 17 pro max 256 gb (blue colour)

I appreciate your effort if you give me an update on my order

Thanks

Katie_B · ‎06-12-2025

Hi @Kevinmaniyar.

I have checked and this device is showing in stock.

I would recommend giving us a call so our customer care team can check what is going on with your order.

Katie