Community Activity

No Internet

They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore. 

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Router recommendations for 1.6Gbps

Features required: MULTIPLE 2.5G ports (not just WAN) and WiFi 6E standard at a minimum (WiFi 7 would be nice) with good MU-MIMO/Traffic management to ensure maximum speeds across multiple devices. 6GHz network band is an absolute must (I believe tha...

Top up via card

Hi. I am trying to register my travel card to top up my plan, but it has 16 digits, and EE only accept 13 digits. Any suggestions please?

Dave4410 by Investigator
  • 13 Views
  • 2 replies
  • 0 Helpful

Unable to set up payments via some pathways on the site

Hi, a few other people in the last couple months have had the same issue but haven't had any useful response sadly. When setting up a new payment method for a recurring payment, seemingly for any sort payment, it's currently impossible to complete th...

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Dorpfki by Visitor
  • 212 Views
  • 2 replies
  • 1 Helpful

EE sim card cancellation issues

Contacted EE on Monday to cancel my SIM card(number ending with 397) as I found a better deal and was told that it would be done in 4-5 days, called them again today to check the status and was told that it's not possible to cancel the sim card and t...

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ewqrt by Visitor
  • 19 Views
  • 0 replies
  • 0 Helpful

Resolved! is store.ee.co.uk legit?

Hi,I just wanted to purchase from the website - store.ee.co.uk and just wanted to check if this is legit or a scam. I was looking for a grade A phone. Does anyone have any experience with this webiste buying phones? Please let me know Thank you

prxtxxk by Investigator
  • 40 Views
  • 5 replies
  • 3 Helpful

EE Account Linking & eSIM Issue – Need Help

I joined EE yesterday on a 24-month contract with monthly payments. Today, my SIM card was delivered—so far, so good. However, when I log in with the email and password I used to create my account yesterday, I can't see any services. There's somethin...

caneraras by Investigator
  • 89 Views
  • 5 replies
  • 1 Helpful

Can’t receive text or send text messages

Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...

Gliba by Investigator
  • 98 Views
  • 10 replies
  • 0 Helpful