The EE Community

Connected - No Internet Access

Two weeks ago my home network suddenly started showing certain devices as 'connected / no internet access'. It seems to be affecting most devices on the network randomly, including phones (both iPhone and Androids), tablets, the Smart TV and my lapto...

Re: Anyone else trying to make a complaint and then call is cut off?

I have also tried and oddly yes when I am put on waiting of after about 45 mins cut off tried five times so far and still unable to cancel.  Can note even do this online which I find highly suspicious.

Increase my spend cap when abroad

I tried to set up data roaming before going abroad. But got a text to say do it when abroad. Now im abroad and cant do anything because i have reached my spend cap (im suppose to get a text to let me know when this happens). I can seem to contact any...

WIFI 7 - Sales Snake Oil

Anyone else get suckered in?I switched from BT to EE on the basis of Wifi 7 improving Wifi stability and performance in my garden office - spoke to the sales advisor on the phone about my BT Discs not being up to the task - had a 100mbps connection n...

Fiber to the cabinet

HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks

Apply to have a mobile phone mast installed

Hi,  Wanting to find out how a small business would go about appyling to have a phone mast installed on private land?   

Liars EE back on their word

As you can see from screenshots they have gone back on their words and turned me off and asking for money absolute joke who would I speak to higher up to get this rectified would it be like citizen advise or somthing ?? 

Topped up but haven't had my data