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Refund of Upfront Payment

SaraLou93
Visitor

‎06-08-2026 12:46 PM

Hi I was declined a contract on the 2nd August, I paid a £30 upfront cost that was fully taken from my bank, it's not pending it has left my account

 

How long till I receive it thank you

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎06-08-2026 01:05 PM

@SaraLou93 : You should get the deposit refunded within 7 - 10 days. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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