Refund from cancellation
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15-12-2022 06:07 AM
Can anyone tell me when I should expect a refund from a cancelled order?
It seems EE have taken money from my account for a mobile phone contract which was going to be started after I cancelled the order. I would have expected that this would have been voided straight away but this has yet to happen.
I have been with EE for the past several months with no issues to which I use their broadband service so wasn't expecting ang hassle but it seems they have chosen not to refund this money to me.
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15-12-2022 07:32 AM
@kevneill75 It takes anywhere from 5-10 working days to be refunded.
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15-12-2022 07:32 AM
@kevneill75 It takes anywhere from 5-10 working days to be refunded.
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15-12-2022 09:21 AM - edited 15-12-2022 09:21 AM

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