Refund for upfront deposit after we cancelled order

[Jordanhousley]

Ee cancelled my order due to credit check but took mu

upfront payment and this has not been refunded how long will this take to return to my credit card. I’m down £30 

[Leanne_T]

Hi @Manpreetsingh12 

Welcome to the EE Community. 

Is the payment showing as pending in your banking app?

Leanne 🙂