20-12-2025 08:31 AM
I ordered mine on the 8th December, still nothing..its a joke! James from hull thebguideni spoke to told me i would have it last thursday after ringing customer service on wednesday..thibk he just wanted me off the phone to be honest..just some person swinging on a chair in a call centre..worst customer service ive ever had..no update along the way either...nothing
20-12-2025 12:20 PM
Hi @Bigshow83
Thanks for coming to the community.
Our guides will have access to the latest stock information when you call, and it is always an estimate subject to stock arrival.
If you let me know which model, colour and storage size you ordered, I can check the latest information for you.
Michael