Re: Tracking
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-02-2024 12:27 PM
I ordered the Samsung galaxy s24 and are unable to track it
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-02-2024 12:55 PM
Hi @Daniel990,
Welcome to the EE Community. 🙂
When did you place your order?
Which model did you go for?
James
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-02-2024 04:25 PM
Samsung S24 Ultra
512GB Black
Yesterday
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-02-2024 05:32 PM
Thanks, @Daniel990
I've checked our stock and that model is being dispatched within one day. You should hear from DPD about delivery soon. If you don't hear by tomorrow lunchtime, it may be worth calling our Mobile Care team to check your order.
Chris

- Had to switch phone on contract due to ineligibility. No email's about it since. in Orders
- i cant track my phone in Orders
- Order has said it has been dispatched for 2 days but no contact from DPD in Orders
- ordered a phone 2 days, got a thanks for order email, tracking timed out in Orders
- Order tracking in Orders