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Re: Return Phone

Steven761
Contributor
Contributor

‎18-01-2023 04:54 PM

Having the same issue myself and feeling similar disappointment.

0 Helpful
22 REPLIES 22
James_B
EE Community Manager
EE Community Manager
In response to Steven761

‎26-01-2023 02:57 PM

Hi @Steven761,

To discuss this in more detail, please get in touch with Customer Care who are able to access your account.

The team will be happy to help.

James

0 Helpful
Steven761
Contributor
Contributor
In response to James_B

‎26-01-2023 05:19 PM

Thanks James have already done that. Told the same Patronising nonsense I think its very condescending to be told I will just have to be patient. I have been very patient but it's worn thin now I'm afraid. I do appreciate you trying to help and get that it isn't your fault. 

0 Helpful
Leanne_T
EE Community Support Team
In response to Steven761

‎27-01-2023 07:54 AM - edited ‎27-01-2023 07:55 AM

Hi @Steven761

I am very sorry we have no account access on the community to look into this further for you. 

Please try calling us again and the team will give you an update on the return. 

Leanne. 

0 Helpful