How do I cancel an order?

[ralphriches]

Hi,

I am an EE constumer and today I ordered a new ps5 controller but it is being sent to an old address so i would like to cancel the order or amend the delivery address. Please advise.

Order number: xkoxxxxxxxxx

[Mod edit: Please do not post order numbers on the public board. Thanks!]

[James_B]

Hi @ralphriches,

You'll need to select from the options before you see the message us section. For example, Account and billing > Mobile phone.

James

[annamink]

Could you send your phone back?