Cancel Order

[Michaela196621]

Cancel order

[Jenny213]

Few mins ago

[Chris_S]

Hi @Jenny213 Did you order a pay as you go sim, or a contract sim?

Chris S

[vishnu_s]

i need to cancel my order

[Michael_D]

Hi @vishnu_s 

Welcome to the community.

What is it you have ordered and when was the order placed?

Michael

[vishnu_s]

I ordered a broadband on 29th October

[Peter_W]

Thanks @vishnu_s.

If you reach out to our Broadband service team, they'll be able to get the details of your order brought up and make sure we look at all of your options here 😊

Peter

[Herty2]

Yes

[Herty2]

Cancel my sim order 

[Chris_S]

Hi @Herty2 Did you order your sim online, over the phone or in one of our stores?

Chris S

[tyraalli]

hi, can i please cancel my order of £15 subscription pack it was a mistake. and can i have a refund please ASAP