Ps5 bundle

Rockyfive · ‎15-02-2023

How to apply for ps5 bundle..Everytime i click the deal, it keeps saying log in, but I'm already logged in..Any help thanks..

XRaySpeX · ‎15-02-2023

@Rockyfive : Do you already have a mobile phone or SIM contract with EE? You cannot order an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan. That's why it's telling you to login to upgrade your existing plan or add another device. You have neither of these.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎15-02-2023

@Rockyfive : Do you already have a mobile phone or SIM contract with EE? You cannot order an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan. That's why it's telling you to login to upgrade your existing plan or add another device. You have neither of these.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rockyfive · ‎15-02-2023

Gotcha..I'll apply for monthly contract phone..Then add the bundle ps5..Thanks..

Chris_B · ‎15-02-2023

@Rockyfive You can not purchase from the add to plan store until you’ve have the contract ( that’s a full device/tariff contract) for over 30 days. if you purchase a sim only contract then you’ll need to of had that account for 6 months before you can purchase from the add to plan store.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Rockyfive · ‎15-02-2023

Thank you Chris.I understand..

Leanne_T · ‎16-02-2023

Hi @Rockyfive

Thanks for coming here.

Just to add, you can find full details in our Playstation 5 | How to get a PS5 on EE, Help page.

Leanne.