30-08-2024 06:51 PM
Hi. When will the Fold 9 pro be delivered? I believe the release date is Wednesday coming. Will they be sent out on Wednesday or be delivered on Wednesday? I ordered a few days ago, but there is no tracking. When I type my order number in it just gives me a red box with "sorry you can't track this order type just yet".
Solved! See the answer below or view the solution in context.
06-09-2024 06:10 PM
Hmm I am happy you're happy, however I think waiting is the harder choice, but ultimately the correct one.
06-09-2024 08:05 PM
Just got a text from DPD too
512gb porcelain ordered over the phone on the 15th
With insurance...better not be just the case n cover 🥺
06-09-2024 09:03 PM
That's good news that means the handsets are trickling in.
06-09-2024 09:53 PM
Ordered a 512 Obsidian originally on 25th Aug, then got a text on 1st Sep to call CS to progress my order. Duly did so, got through after an hour on hold and spent another hour talking to CS going through Ts and C's I'd already signed up to. Told me it was coming 4th (he even said it might be a day early!) and still no phone. They've sent me my trade-in pack though...
Spent another hour on chat today and the rep "confirmed" twice that I will have my phone on Monday. Maybe mine is one of the 10 they are flogging to people direct.
What a shambles. Let's see if it turns up. Honor V3 is looking very tempting right now...
06-09-2024 09:58 PM - edited 06-09-2024 09:59 PM
Doubt it mate CS lie constantly. You won't see it on Monday. Love the fact the EE upgrade guy tried to make me swap to 256GB and said he would do me a deal if I buy EE broadband too. They just want the sales. They don't care.
09-09-2024 04:19 PM
I pre-ordered on 22nd Aug (when the shop page showed release on 4th Sep); since then I've had weekly updates on the order tracking page (with order number and email address).
29th Aug: order on track
05th Sep: order is on it's way (awaiting delivery date)
On that basis, I'm expecting an update on 12th Sept with hopefully a date when a handset is assigned to me!
09-09-2024 05:07 PM
I ordered on 16th August.
I've received emails every week telling me my order is coming soon or is on track. I assumed this meant my order was coming last Tuesday.
I'm being told my order could be 28days or more. No one can give me a date or even explain what my order is on track or when coming soon means.
No one is EE seems to understand people who ordered after me already have their phones. I don't think any of the EE customer service team knows when these phones are coming in or really care. I even had someone today blame DPD for why the first come first served basis wasn't adhered to.
09-09-2024 10:17 PM
Google store has the Porcelain in stock now ready to ship from the 11th. So hopefully we will start to get ours this week. Fingers crossed.
09-09-2024 11:45 PM
Is this order with EE? I want the V3 but didn't think EE do it?
10-09-2024 11:37 AM
Got all excited yesterday, got a text from DPD , sadly it's not for the Pixel pro fold but for my new Pixel watch 3 , so the watch launch went to plan , correct information , delivery on time and good communication, I just wonder how the got the phone launch so horribly wrong , I ordered on 15th , order confirmed on 17th and still waiting .