30-08-2024 06:51 PM
Hi. When will the Fold 9 pro be delivered? I believe the release date is Wednesday coming. Will they be sent out on Wednesday or be delivered on Wednesday? I ordered a few days ago, but there is no tracking. When I type my order number in it just gives me a red box with "sorry you can't track this order type just yet".
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03-09-2024 09:52 PM
I don't think you know why we were complaining? It wasn't the fact we might not get ours tomorrow it was the fact that EE was giving out useless information, had no idea of stock levels, lied to their customers on multiple occasions and were not transparent about the device. It had zero to do with if we would get the device, but rather when and if.
Also reps lying to sell you an upgrade when they didn't know the delivery date is also not on. These things need rectifying at EE and still warrant complaints.
03-09-2024 09:54 PM
Agreed, even though I'm recieving my phone tomorrow, my complaint still stands. Communication had been poor and technically, ee haven't communicated anything yet...dpd have!!!
03-09-2024 09:55 PM - edited 03-09-2024 09:55 PM
Exactly, this is not the way to deal with your customers.
03-09-2024 09:55 PM
nuuuuuuuuuu I didn't get no texts.... >< I guess won't be getting mine tomorrow, but happy for the rest that will get the phone tomorrow!
03-09-2024 09:56 PM - edited 03-09-2024 09:58 PM
Yeah as stated happy for those that will get theirs tomorrow, but not happy about being lied to.
03-09-2024 09:58 PM
Hold out guys, hopefully you'll hear something soon. Have my fingers crossed with you all!
03-09-2024 10:00 PM
Thanks mate, but I have no hope in EE. Someone ordered on the 28th and has their text someone that ordered before that hasn't. So what happened to first come first served? Again nonsense from EE.
03-09-2024 10:01 PM
I ordered on the 29th so guess I'm waiting too. It's promising that the 28th orders are going out. I hope it's not too long of wait till the 29th orders go out
03-09-2024 10:01 PM
They may be doing in batches I suppose!
03-09-2024 10:03 PM - edited 03-09-2024 10:05 PM
They might be, but if so then we would be getting updates here and on the subreddit more often. The last batch was a while ago, so I am not holding out hope.