30-08-2024 06:51 PM
Hi. When will the Fold 9 pro be delivered? I believe the release date is Wednesday coming. Will they be sent out on Wednesday or be delivered on Wednesday? I ordered a few days ago, but there is no tracking. When I type my order number in it just gives me a red box with "sorry you can't track this order type just yet".
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03-09-2024 06:09 PM
I love how they have no idea what's going on. All this stuff should be on a computer system and they should be able to easily click a couple of buttons and look it up...
03-09-2024 06:10 PM
Yes 8.50pm day before launch.
Think u should raise a complaint on misinformation provided. I wouldn't have ordered it otherwise!
03-09-2024 06:11 PM - edited 03-09-2024 06:11 PM
We all do and apparently so did the rep on the phone asking to change the status on their website.
03-09-2024 06:35 PM
I ordered 13th august the black 512gb new line, I've had no messages and when tracking it says its dispatched, its said this since I ordered it
03-09-2024 07:02 PM
Same as a lot of people. Its EE's IT system it needs looking into. I am not sure how a mobile and broadband company can be so bad at maintaining and keeping their systems up to date.
03-09-2024 07:08 PM
Well whilst we all wait here is one of the first hands on reviews of the device
03-09-2024 07:22 PM
I specifically remember this happening last year when the pre-orders for the 8 pro were happening... When I pre ordered mine, I never got any tracking updates or anything from EE or DPD. But at 10am on release day... Sure enough DPD showed up with my Pixel 8 pro. The tracking updates came through 2 days later. It'll probably be the same with this 9 pro fold and I remember being told that the pixel 8 pro was delayed on the phone by customer service which it clearly wasn't.
03-09-2024 07:28 PM
Because they're prioritising profit over investment.
See it time and time again in companies where key systems are left to rot.
03-09-2024 07:29 PM
So I just managed to summon up the patience to stay on hold for 45 mins and speak to someone. Showing over 28 days for dispatch and 0 in stock in the warehouse. I’ll give it until tomorrow and then cancel and stick with my iPhone
03-09-2024 07:36 PM
Our only hope is they will be directly shipped from google... otherwise we are screwed.