Pixel 8 ear buds

[Phil2200]

Hello. I ordered my pixel 8 on the last day of the offer where free pixel ear buds were included.  I now have the phone but am awaiting the ear buds. Does anyone know how long this takes?

[James_B]

Hi @mmagdongon,

Do you still have your delivery note or receipt if you purchased in store?

If not, please get in touch with Customer Care and the team will arrange to send you a proof of purchase.

James

[mmagdongon]

No - I have an email confirming the order. It was most of the information
that google requests other than the store location from where I bought it
from. Do you think the email will suffice?

[James_B]

Hi @mmagdongon,

I would recommend requesting a proof of purchase from Customer Care to be sure. 🙂

James

[mmagdongon]

I can't get through on the phone. It keeps saying to go online. Can you
send me their email?

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[Mod edit: Please do not post personal information such as your email address in this public forum. Thanks]

[James_B]

Hi @mmagdongon,

You can contact our messaging team by selecting the help tab in the EE app.

Hope this helps.

James