@sdgib If you upgraded online or over the phone you need to call customer services and inform them you don’t want it as you have a 14 day cooling of period. You’ll be put back on to your old tariff.
If this was a store sale then unfortunately you don’t have a cooling of period.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
