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Community Activity
duplicated action from button presses on the remote
Hi all,I have had an EE TV Box Pro (henceforth known as The Box) for a few weeks now and overall I am very pleased with how it works. I have set it up to receive via an aerial as that's the best option for my viewing habits.HOWEVER:I am already getti...
What is the truth about wifi 7?
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
Third Party Service charge
I have been charged £13 for third party services but can get no details of who they are and all EE mention is a code who I can’t get . Can anyone help ?
application error
No matter which browser I use, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". How can this be fixed so I can print my inoice
Resolved! “Nuisance?”
HiI’ve just received a couple of calls, 5 minutes apart, on my EE ‘landline’I understand this is some kind of AI filtering of possible spam calls, but how can I make a decision if I can’t see the number? Is there a way to actually see the number?Than...
Resolved! Reminders List?
Hi there, just moved over to EE TV from Sky so still getting to grips with the finer points of the interface. Under 'My TV' I can see which programmes I've set to record, but I can't see which programmes I've set reminders on. Is there a way to see...
Resolved! Friends and family discount code - not working
HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan. Thanks
Request for Assistance – Internet Not Working
Dear EE,I hope you're well. My name is Bianca, and I’m from Brazil. I’m currently staying in the UK for a few months to study, and I recently signed up for broadband at the flat I’m living in.Unfortunately, the internet has not worked at all since th...
Connecting device when I accidently made one more account_all is not working now
Hello,I accidentally created an additional account, and as a result, I lost access to the previous connection I was using.I believe there was still credit on the account, but it seems that I can’t use it or prevent the auto pack from being applied.I’...
Resolved! PUK code
I need help because my SIM card says its locked and I can’t text or call people because I need a PUK code but I don’t know the PUK code it said to contact EE but I can’t as I need the code and also my mobile data doesn’t work I think that’s because t...
